| JOBS |
Z Manage 1 |
Z Manage 2 |
Z Manage 3 |
| Server Monitoring 24*7 |
Yes |
Yes |
Yes |
| Using Zimbra Admin Tools |
| Nagios |
| Email Alert |
| Custom Scripts {Will install a script on server, which will check services every x minute & if anything down it will be restarted automatically} |
| Email Support (24*7) |
Only Service Restart Requests |
Service Restart & other configuration tasks related to application |
Service Restart & other configuration tasks related to application
|
| Chat Support (24*7) |
NIL |
One admin always logged into the chat application as per your requirement. |
One admin always logged into the chat application as per your requirement. |
| Phone Support |
NIL |
24*7 |
24*7 |
| Remote Backup ( can be done daily or weekly) |
NIL |
Remote Backup setup |
Remote Backup setup |
| Security Scan |
NIL |
Weekly |
Weekly |
| Troubleshooting |
NIL, Only Monitoring |
If any problem with services it can be solve by mail/ chat / phone communication. |
If any problem with services it can be solve by mail/ chat / phone communication. |
| OS Upgrade / Patch |
NIL |
Kernel patch |
other application upgrade / kernel patch |
| Custom Application Upgrade / Maintainance |
NIL |
NIL |
Zimbra or any version will be upgrade as per your requirement. |
| Addition Application Install |
NIL |
Additional cost for additional module or third party module. |
Any server related module can be installed. |
| COST (Rs) |
3000/- |
5000/- |
7500/- |
| Backup Storage 100 Gb |
2000/- |
1500/- |
1000/- |
| Total Cost |
5000/- |
6500/- |
8500/- |
| |
|
|
|
